CONDITIONS
OF CONTRACT
DEFINITIONS
The Client:
This is the person or persons requesting a quotation and who authorises works to proceed. This will normally be the owner
of the trees specified or will be the owner’s representative.
The Quotation: Being the written specification and costing for works as inspected
and / or discussed on site and sent to the client. Quotations are valid for six months from that date, after which period
the contractor reserves the right to amend costs / submit a new quotation.
The Works: Being the tree work
operations as detailed in the quotation.
The Contract: Being the works in the quotation requested / accepted / agreed
by the client.
The Contractor: Oak Tree Services
GENERAL
Tree Preservation Orders / Conservation Areas: If the trees detailed in the
quotation are covered by individual or group Tree Preservation Orders or are located within a Conservation Area, the Contractor
can / will obtain any necessary Local Authority consents for work on behalf of the client on written acceptance of the contract.
Additional Works:
If, during the execution of the contract, additional works are requested by the client outside of the original quotation,
then their cost can be agreed on site (and signed in confirmation by the client on the quotation sheet) or an additional quotation
can be prepared which may necessitate a further site inspection(s) by the original estimator.
Emergency Call-out:
Set rates apply and are chargeable from time of instruction.
Cancellation: 24 hours' notice of cancellation of scheduled works is required.
We reserve the right to levy a minimum call-out charge of £40.00 + VAT for cancellations.
Neighbouring Trees:
If works are to be carried out on a client’s neighbours’ trees which necessitate access to their property, then
written consent from the owner will be required. Any works carried out on a client’s neighbours’ trees which do
not necessitate access to their property do not need written consent, but it is deemed prudent to inform them of proposed
works. All the above are the sole responsibility of the client.
Day / Hourly Rate: Where applicable, day / hourly rates will be quoted on
a man-hour basis and will cover travelling time in addition to time on site.
Weekend / Public Holiday Rate:
Works undertaken on Saturdays are subject to a 25% surcharge while works undertaken on Sundays or Bank Holidays are subject
to a 35% surcharge.
Payment: Payment is due upon the satisfactory completion of the contract, unless otherwise
agreed.
Complaints: Any complaints or queries relating to the satisfactory completion of works must
be raised with us within 24 hours of receipt of invoice.
Utilities: It is the responsibility of the client to inform the contractor
of any underground services within the proposed area of works prior to commencement. The contractor will not accept liability
for any damage to services of which the contractor was not informed and reserves the right to cancel works deemed a potential
hazard. Any injury to operatives caused through contact with undisclosed services will remain the responsibility of the client.
Weather Conditions:
The contractor reserves the right to delay, postpone or cancel works affected by inclement or dangerous weather conditions
and to resume works as soon as conditions allow.
Wildlife and Countryside Act: 1981/2000 – Crow Act (2000) Bats: The
contractor shall take all reasonable steps to ensure the safe retention of any wildlife habitats and reserves the right to
delay, postpone or cancel works accordingly and to resume works as soon as practical.
Site Clearance: The
contractor shall take all reasonable steps to ensure the worksite is left clear and safe at day's end and on completion
of all works.
VAT: is not at this time applicable.
These Terms and Conditions and all contracts subject to these Terms and Conditions shall, in all
respects, be governed by Scottish law and the parties shall submit to the non-exclusive jurisdiction of the Scottish courts.
